Computers in the Workplace
Currently, I work in the insurance industry. Insurance has existed in some form or capacity long before the computer was economically viable to be at every employee's desk. Early years of insurance relied on pen, pencil, paper, stamps, envelopes, and everything else manual. At my current company, we still sometimes use paper (for billing, notes, and writing down phone numbers). Still, we have generally adopted using computers to perform the day-to-day tasks required of an insurance agency. Instead of having a handwritten spreadsheet to reference the price for a new customer policy, agents now plug in all of the necessary information into our policy management system and let it determine the policy price automatically. Is Computer Literacy Important? Being able to enter the data correctly is imperative to ensure that our system operates as intended. Despite the safeguards in place, there have been times when agents have filled out forms incorrectly, which has caused issues downs